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Content

Your Name/Name

Address

Postal Code/City

[Name of your bank]

Address

Postal Code/City

Done; [your city], on [précate the date].

 

Object : Dispute of payment for theft of bank card

 

Madam, Sir,

I am a holder of a debit account at your institution number [state your account number]. My bank card was stolen on [indicate date of theft]. However, I notice that a credit card payment was made later for an amount of [indicate the amount of the transaction]. In accordance with banking regulations, I would like to thank you for re-crediting this amount as soon as possible.

You will find attached a copy of the complaint I filed for this theft.

Waiting for it, please accept, Madam, Sir, my best regards.

 

[Your signature]

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