Frequently Asked Questions
When will the mail arrive after sending?
For standard delivery in mainland France, expect between two and four business days with La Poste. Your mail may arrive up to 15 days after sending if it encounters routing issues.
Where can I drop off my mail?
Your mail is prepared, stamped, and dispatched directly to the La Poste platform near Paris, which speeds up the sending process.
How is the quality of the paper used for printing?
We use quality 80-gram paper - A4 for letters and quality 220-gram cardboard for postcards, suitable for your customization.
How can I send my mail and what are the options?
We offer different delivery methods: green letter (for mainland France), tracked letter, and recommended with acknowledgment of receipt, each offering specific advantages according to your needs.
What file types can I use to send my mail?
Accepted formats for letters are .pdf or .html.